Maintaining a clean workplace is crucial for your business. A clean office or store creates a good impression on clients. It also keeps you and your employees healthy and productive. However, it is not uncommon for cleaners to commit a cleaning misbehavior.
You probably hire a commercial cleaning service to keep your space spotless. But sometimes, things don’t go as planned. Cleaners may exhibit misbehavior that harms your business instead of benefiting it.
Knowing what to watch for and how to fix it saves you time, money, and frustration. Here are common cleaning misbehaviors you might encounter and how you can handle them.
You may notice that your cleaners are working too quickly. When they rush, they miss spots. Shelves are still dusty. Floors are still dirty. Nooks and corners remain untouched. Sometimes, rushed jobs can leave your establishment in an even worse condition.
Set clear expectations before the cleaners begin their work. Create a checklist of the tasks you want done. Walk them through your establishment and explain which parts should be their top priority.
Using the wrong cleaning products can be a costly cleaning misbehavior. Delicate surfaces require gentle yet effective cleaning products. Using harsh chemicals or the wrong cleaning agents can ruin your floors, furniture, or equipment. For example, bleach can stain your wood surfaces or ruin finishes.
Before you book their services, ask about the products they use. Do they use different cleaning agents for different surfaces? Identify areas or materials in your office that require special attention.
Cleaners often ignore areas that are hard to see. Behind doors, under desks, or above cabinets can stay dirty without you noticing at first.
Add these hidden areas to your checklist. Remind the cleaners to move furniture and reach into corners. Make sure to inspect these spots regularly and point out anything they miss.
When cleaners arrive late or don’t show up at all, it disrupts your day. You’re left scrambling to fix it yourself or reschedule.
Before hiring a cleaning company, check their track record. Make sure to read the comments and feedback from their website or social media pages. Hire a company known for being reliable. Put the schedule in writing and include penalties for missed appointments. Confirm each appointment in advance and keep a backup cleaner on hand, just in case.
Some companies send workers who aren’t properly trained. They may not know how to clean effectively or use equipment safely. This usually results in poor work — or worse, damage.
Make sure to ask how a prospect cleaning company trains its cleaners. You can also ask about their hiring process. How do they ensure that their cleaners are honest and reliable? Request experienced staff for your job. If possible, ask for the same team every time so they know your space well.
Some cleaners ignore safety rules, leaving wet floors without warning signs or mishandling electrical tools. This puts you, your employees, and even customers at risk and can lead to even bigger problems.
Explain your safety rules clearly. Walk them through any specific hazards in your workplace. Make sure they use wet floor signs, gloves, and other safety gear. Report any unsafe behavior you observe to your supervisor immediately.
Sometimes, you may find it hard to get a straight answer from some cleaners. They don’t tell you when supplies run low or when they encounter problems. Poor communication leads to confusion and frustration.
Set up a simple way to communicate — a logbook, text messages, or email. Encourage them to report issues right away. Provide feedback frequently so they can continually improve their output.
A very frustrating cleaning misbehavior is leaving the trash bins full after a cleaning job. Sometimes cleaners forget or leave garbage bags in hallways.
Clearly include trash removal in your task list. Check bins before signing off on the job. If it happens again, remind them firmly but politely.
You can avoid many of these problems by picking the right company from the start. Take your time. Check reviews online and ask for references. Meet the managers in person and discuss your expectations.
Sign a written contract that lists the services, schedule, and price. Include what happens if the work is not done properly.
Build a good relationship with your cleaners. Treat them with respect and appreciation. When they feel valued, they are more likely to care about your space.
You deserve a workplace that is clean, safe, and welcoming. But common cleaning misbehaviors can make that harder to achieve.
At Prestige Property Services, we offer end-to-end, full-service commercial cleaning and janitorial services for businesses in Orange County and its surrounding areas. Our cleaners are properly trained in upkeep and maintenance to meet your cleaning requirements. Call us now, and let us know how our team can help you.
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