Office cleanliness complaints can ruin the reputation of your company. Bad impressions, especially when shared online, can quickly go viral and have a negative impact on your business.
As such, working with a reliable cleaning service provider can help clean up your brand. Professional cleaners are able to maintain the overall cleanliness of your facility without disrupting workflow.
Most Common Office Cleanliness Complaints
A photo of a dirty restroom is terrible publicity for your business. No matter what type of office you operate, cleanliness should always be a priority.
Here are some of the most common office cleanliness complaints from customers and visitors.
One of the first things that clients notice when entering an office facility is flooring. They can easily spot dust, crumbs, grease, and stains as they walk through the lobby. Dirty floors immediately make a bad impression so make sure your flooring is clean and spotless.
An effective cleaning program will include daily sweeping and vacuuming. Replace matting when you need to, and add restorative deep cleanings to your monthly schedule. Your routine should focus on maintaining and protecting floor surfaces.
Carpets in heavy traffic areas require special attention. Make sure to remove dirt before it creates permanent stains.
Pick up dry soil with a high-quality vacuum cleaner. For high-traffic areas, we recommend you vacuum carpets daily. Place walk-off mats at the entrance to trap dirt at the door. More importantly, hire a professional if your carpet has greasy soils that require special cleansers. Perform deep cleanings to remove hardened soils.
Dust buildup is easy to detect with a swipe of a finger. Make it a habit to wipe down your office desks, file cabinets, blinds, curtains and windows. Complete and thorough dusting should be a basic step in every cleaning routine.
Sloppy trash cans
While trash cans are often hidden from plain sight, nothing can mask the stench of what’s inside. The smell of weekend lunch left in the trash can ruin a splendid Monday morning.
Important reminder: never close shop without emptying trash bins.
Poorly maintained restrooms
Keeping the restroom clean is the biggest challenge in maintaining an office space. This is because many of the complaints from customers and visitors are related to washroom problems.
Here are seven common office cleanliness complaints about restrooms.
Clogging makes your toilets dirty and unusable. It also leaves a nasty odor when flushing becomes impossible.
Employees and visitors cannot wash their hands if your bathroom sink is clogged. It can likewise turn into a bigger problem if water overflows and floods the floor. Stagnant water sitting on a clogged sink is a sure fire way to turn off your customers.
Wet floors are office hazards, more so in bathrooms where the tiles can be slippery. Moreover, wet floors are accidents waiting to happen. They are also good breeding ground for insects and germs.
Smelly and overflowing trash bins
Trash receptacles in bathrooms can easily get filled up. With no one to empty them regularly, restroom garbage bins can overflow and create a smelly pile.
No soap and toilet paper
Dispensers with no soap and racks with no toilet paper are common complaints about office restrooms.
People expect soap and toilet paper to be there when they need them. Make sure your restroom cleaning routine includes refilling the liquid soap and paper supplies.
Urine has a pungent smell that does not easily go away. When regular cleansers and air fresheners do not do the trick, it is time to hire a professional.
Dirty floors and surfaces
Some stains are difficult to remove. Even if your floors or countertops are clean, these blemishes can make them look dirty. If you are having a hard time scrubbing restroom surfaces, ask help from professional cleaning services.
The office restroom is one of the hardest workplaces to maintain. It is also one of the best ways to impress your customers. An effective restroom care program ensures that:
- Floors, counters, and walls are clean and sparkling
- The air smells good
- Toilets and sinks are working
- Racks and dispensers are always adequately stocked
- Trash cans are emptied regularly
Bad Cleaning Habits
Sometimes, even with regular cleaning, the office still looks dirty because the cleaning technique is the problem.
Without proper training, employees might use the same rag to clean the entire facility. This can spread dirt and bacteria all over the place. Cross-contamination presents a health risk that could lead to an outbreak.
To prevent cross-contamination, train your employees on proper cleaning techniques. Make sure they are aware of the risks involved in reusing cleaning tools or solutions.
Every company wants to make a good impression. You can do this with the help of Prestige Property Services.
Prestige Property Services is a leading provider of commercial cleaning services in Orange County and Los Angeles. Some of the top companies in Southern California choose our janitorial, handyman and day porter services. Prestige will keep your facility well maintained to prevent common office cleanliness complaints.